Succeeding in a business in the 21st century is more challenging than it used to be 15-20 years ago. Apart from requiring grit, empathy, and zeal to drive your business, knowing your potential customers is essential to provide a seamless experience at every touchpoint.
If ensuring customer happiness and satisfaction is one business process, you have to handle multiple such processes to see your brand in the league of iconic companies like Apple and Microsoft.
Within no time, these processes take a toll on your mental health and start controlling your sane mind. Work situations like these require appropriate solutions. The only way to get rid of such cumbersome business operations is by using management tools.
These management tools transform your company into a digital enterprise, reshape its operations and make it completely agile and innovative. In this article, we outline eight management tools for modernizing your business in 2023.
8 Management tools to modernize your business in 2023
Use these tools to modernize your business and take it to another level:
1. TravelPerk for corporate travel
Arranging a business trip is a hectic and time-consuming process as it involves finding affordable hotels, filing travel expenses reports, and enforcing the company’s policy to get a VAT refund – phew, there’s so much to do.
As a result, most travel managers take help from third-party websites. While there are numerous travel websites, with each promising to revolutionize your travel booking experience, choosing a worthwhile one is challenging.
The best business travel websites offer features such as discounted group rates and loyalty points for airlines, hotels, and trains – allowing you to earn reward points. Using TravelPerk’s plans, companies can make their trip refundable, allowing travelers to cancel their trip or make modifications.
TravelPerk allows you to set roles and permissions, allowing everyone in your company to search and book their own trips.
Pricing: Offers a free starter pack and their premium plan starts at $99 per month and 3% on booking.
2. Fellow for 1:1 meetings
Did you know employees with regular one-to-one meetings with their managers are three times more likely to remain engaged at work? These 1:1 meetings are valuable opportunities for meaningful information exchange between two people within a company.
Conducting regular 1:1 meetings increases engagement and productivity and strengthens workplace relationships. Having a 1:1 meeting tool in your arsenal is essential, as these meetings are so important.
Tools like Fellow optimize your 1:1 meetings by making it easier for managers and leaders to collaborate on essential agendas, assign action items and exchange feedback, building a positive relationship.
Using Fellow, managers can:
- Centralize action items from 1:1 meetings in one list
- Assign clear action items and key takeaways at the end of each meeting
- Keep an eye on the work interaction and feedback over time
Undoubtedly, it’s the best tool you can gift your employees and help them grow.
Pricing: Offers a free plan and their pro plan starts at $6 per user per month.
3. HubSpot CRM for customer relationship management
HubSpot is an all-in-one customer relationship management solution for individuals, small businesses, and enterprises. While HubSpot is renowned for its email marketing platform, it provides excellent customer service. What’s more interesting is HubSpot allows you to manage your entire business in one place.
From creating and managing email workflows to keeping connected with your customers, capturing new leads, and building an entire website, it’s a one-man army tool. As HubSpot CRM allows data sync between all your teams, it empowers them to work and collaborate on projects, tasks, and campaigns. In a single platform, it offers all the required features.
According to research, 85% of CRM users encountered an improved customer experience, making HubSpot a must-have management tool to modernize your business.
Pricing: Their starter pack starts at $30 per month when billed annually.
4. Atlassian JIRA for project management
JIRA is a renowned workflow mapping and project management tool helping software development teams of all sizes. It’s a popular tool for project managers as it provides burnout charts, Kanban boards, and project reporting tools, supporting teams at various stages of the development lifecycle.
The Scrum board helps agile teams break large and complex projects into manageable pieces of work. It even provides numerous roadmaps, keeping your teams and company in sync.
Another feature making JIRA a must-have tool in your arsenal is its ability to provide out-of-the-box reports and dashboards. These reports offer critical insights within the context of your work to ensure your team is up-to-date.
Interestingly, JIRA imparts project flexibility by creating customizable workflows mapping to any work style. ADD depending on your staff’s level of experience, project management training may be a good idea.
Pricing: Offers a free plan, and their starter plan starts at $7.75 per user per month
5. FreshBooks for financial management
When it comes to financial management, one tool pops up in mind is FreshBooks. The tool boasts a complete suite of accounting features. It is a reliable tool for tracking expenses and creating quick invoices.
As it offers native time tracking, companies easily monitor their team’s time on performing different tasks and bill the client accordingly.
Some key features offered by Freshbooks are:
- Time tracking
- Invoicing
- Accounting reports
- Dashboards
- Team chat
- Expense tracking
- Dashboards
- Customized team permissions
Pricing: Their Lite plans start at $1.70 per month and their plus plan starts at $3 per month.
6. Dropbox for cloud storage
Every great business requires an excellent storage space. Did you know companies generate 1.145 trillion MB daily, which is a lot of data requiring a large amount of storage space?
Safe file storage is important for every business as these files may contain sensitive customer information. That’s why companies rely on Dropbox for managing their cloud storage.
Apart from being easy to set up, this business management tool keeps its data in one centralized location for quick and instant access. These tools are easy to find and ensure safe synchronization across all your devices, allowing you to access files anytime and anywhere.
Unlike other cloud storage applications, Dropbox offers a “rewind” feature, allowing you to recover accidentally deleted or edited files. Plus, users can restore files for up to 30 days using the “rewind tool,” whereas professional plan users can restore files up to 180 days. Using the “space” feature, teams can share files, create project plans and log meetings all in one space.
Dropbox offers numerous features, and the company strives hard to add new ways to improve its services.
Pricing: Their Standard plan starts at $15 per user per month and their Advanced plan for complex teams starts at $24 per user per month.
7. Intercom for customer support tool
Undoubtedly, your customer support is an integral aspect of running your business. It redefines how businesses support their customers.
This live chat support and automation platform is for marketing, sales, product, and support teams. Companies use Intercom’s chat widget to identify quality leads, provide real-time prospects, and engage website visitors. Implementing Intercom makes customers happier as they get instant resolutions.
Using the AI-enhanced inbox, companies can maximize the team’s productivity. The inbox is lightning-fast, easy-to-use, and highly optimized for efficiency. It even allows managers to see all your conversations in one place.
Apart from the chat widget, the tool offers numerous features, such as:
- Custom bots
- Team inbox
- Advanced support automation
- Lead generation add-on
- Lead routing
- Conversation analytics and performance
- User and visitor data repository
- Knowledge base
8. BambooHR for recruitment
Besides helping as a business manager for an HR department, BambooHR is a valuable addition for professional headhunters. It’s a fully functional employee profile management tool allowing HR professionals to manage employees according to their performance metrics.
It’s a one-stop solution for all your HR needs, like time tracking for employees, payroll expenses, applicant tracking system, employee management and employee engagement in one system.
Besides offering superior onboarding facilities and recruiting, BambooHR provides employee management processes, payroll compensation, and time-off tracking features.
Using BambooHR, HR managers manage all aspects of an employee’s lifecycle, from hiring and onboarding to explaining the benefits of offboarding. The tool offers a variety of in-built templates and provides well-organized and meaningful workflows.
Pricing: Contact the company to get a price quote
Bonus: Nodex
Nodex is a comprehensive website design and development company tailored specifically to cater to the unique needs of recruitment agencies. They offer a blend of visually appealing, user-friendly designs and cutting-edge technologies that enable recruitment agencies to establish their online presence, streamline their operations, and efficiently connect job seekers with employers. Nodex’s team of experts leverage their deep understanding of the recruitment industry to create tailored solutions that allow agencies to stand out in the competitive market.
The company’s feature-rich offerings include customizable templates, responsive web designs, and advanced search capabilities to ensure an optimal user experience. By focusing on an intuitive user interface, Nodex allows job seekers to easily navigate the site, search for relevant job openings, and apply for positions with ease. Additionally, the websites they create are fully integrated with popular job boards and social media channels, providing clients with increased visibility and reach in the job market.
Nodex is a reliable and innovative solution for recruitment agencies looking to enhance their online presence and optimize their recruitment process. The company’s seamless integration of design and technology ensures that clients can effectively showcase their brand, attract top talent, and stay ahead of the competition.
Choosing the right management tools
These tools are a manager’s best friend, even when it comes with project uncertainty. These tools help you achieve your goals with more efficiency. You can choose one or all from our list to see your business rise.
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