By 2030, the market for fleet management is projected to grow from its existing US$10.1 billion worth to around US$29 billion. The overall efficiency, profitability, and security of your logistics business’s vehicles and employees are all improved by fleet management.
In order to succeed in all of the aforementioned facets, it’s crucial to hire a fleet management professional who can guide your fleet staff and the operators. The worth of this role shouldn’t be undervalued because it serves as a crucial source of earnings for your company’s strategic plan.
Let’s find out about the most important characteristics to consider in an expert fleet manager.
What are the 10 skills an efficient fleet manager must have?
There’s a successful fleet manager for each well-managed fleet. Your company’s fleet will then run at peak efficiency to guarantee maximum profits and positive client reviews. S/he must be capable of discretely donning a variety of hats.
As a result, the manager needs a few qualities to succeed in this position. Here are the 10 leading qualities that you ought to look for in a fleet manager.
1. Time management
Time management isn’t only a necessary skill, but it’s also a fundamental one in any management position, regardless of one’s occupation. An individual might be employed in a managerial position in finance, software, or project management. Mastery of time management skills proves handy in any of these roles.
For the bulk of the time, your employee’s duty as a fleet management professional goes as planned. However, s/he must always keep a backup plan ready and proceed with caution depending on the circumstances, priorities, etc.
Imagine that your manager is reviewing the company procedure with a prospective client when the driver contacts him or her regarding an emergency. S/he would now be expected to react to the issue and attend to the operator’s needs without interfering with any work event.
Your manager, when s/he has the required time-management skills, will obtain a 15-minute rest period from the client so that s/he can attend to the motorist’s requirements or evaluate the circumstance before returning to the customer after the session.
2. Tech savviness like know-how about fleet telematics
There’re many software and application developments in the field of logistics operations. The finest fleet management technology and how to select the right fleet management solution for the company should be known to the logistics manager.
In order to increase vehicle productivity, driver effectiveness, and corporate development, s/he should use the necessary tools effectively. Tech-savvy workers are similar to smart workers in that they use tech to improve the performance of the transportation and logistics sectors in which they operate.
Using the best fleet management software allows managers to monitor driver behavior, fleet expenses, vehicle trip status, and other information that can be used to track business growth.
For instance, your employee must know about location tracking when they think of fleet telematics solutions. There’re numerous ways to improve fleet maintenance with fleet telematics systems.
Fleet telematics systems are an excellent tool for monitoring and evaluating your fleet since they offer a wealth of vehicle data, particularly details on the condition of your cars. A fantastic method to enhance your fleet maintenance strategy is by receiving vehicle information from your telematics device.
Fleet managers can obtain real-time monitoring information in a cloud-based environment to streamline maintenance procedures and quickly handle vehicle issues as they develop by combining telematics data plus fleet management software.
In order to reduce vehicle unavailability and boost fleet productivity, managers need to have the most insight possible into the status of their automobiles, their maintenance requirements, and the findings of inspections.
It takes time to develop into a good leader; this doesn’t happen overnight. Your fleet manager will mentor operators, vehicle repair technicians, members of the team, as well as other transportation and logistics players.
Strong managers will do miracles for the transportation and logistics industry as business owners. They set an example for their coworkers, mentor them, and communicate their thoughts and goals to upper management.
Again, your fleet manager must know how to be an inclusive leader who promotes working with equality and diversity. They are capable of leading and managing groups of people to achieve outcomes and enhance performance
When you run a fleet like that, you are lucky to have a talented manager, who is a blessing in your firm’s life.
Multitasking abilities vary among individuals. Whereas some like to stay focused solely on a single task at a given period, others manage a variety of jobs concurrently. The first two are uncommon requirements, and the third is necessary for the role of a fleet manager.
Multitasking capability is necessary; depending on the circumstance, a fleet manager should be capable of juggling tasks and duties.
Communication with different individuals on multiple mediums is the fleet manager’s primary responsibility. S/he must be capable of communicating via phone conversations, texts and emails, WhatsApp, and contextual assessment.
5. Flexibility to changes
Individuals must be cognitively ready to adjust themselves to the shifts that are taking place in the age of rapid growth and technological advancement in our daily lives. In a similar vein, a fleet manager must be prepared to change with the times.
Therefore, when a fleet manager wants to seek or reach lofty heights, s/he must have the ability to adjust to the shifting needs in both his or her private and professional lives.
6. Driven by ambition
Fleet managers ought to take the initiative at all times. S/he should establish specific monthly and yearly goals and objectives. Managers will have appropriate measurements and statistics to analyze when they have defined objectives in front of them. Using the reports, a fleet manager can make improvements or evaluate the problems.
For instance, when a fleet manager desires to boost a car’s output, s/he ought to have precise statistics for the automobile month over month. According to the numbers, s/he may improve the efficiency of the automobile in an organized way and establish objectives to accomplish it.
In a comparable way, s/he can use it in additional job duties like fleet utilization, which lowers the amount of time that a vehicle is not in use. Your entire administration would be motivated for increased business growth and improved efficiency when a fleet manager seems to have a clear aim and strategy.
7. Effective communication
Excellent written and verbal communication skills are essential for a fleet manager. S/he should be able to communicate via several channels—emails, SMS, customer presentations, and memos to transporters.
A fleet manager must have a distinct vision, conceptualize his or her ideas effectively, and transmit their message to others without watering it down. They need to have strong language comprehension for this purpose.
After all, strong communication skills help a person grow into a better presenter, a better speaker, a better listener, and a better writer, or a combination of them.
Fleet managers may have trouble making choices when confronted with crunch circumstances, emergency crises, and what-to-do dilemmas.
When a motorist has a mishap, the cargo in the truck is postponed, the equipment is destroyed, and the operator is hurt. In such cases, the fleet manager must make a crucial decision on how to handle the problem.
Similar to the circumstances described above, a fleet director will make judgments every day. Not every choice the fleet manager makes will be successful, but they should be based on logical, contextual, and priority considerations.
Making decisions is a skill, and fleet managers are skilled at knowing when to act and when to avoid as time goes on and they gain more experience.
9. Management of resources and personnel
A fleet manager is accountable for the vehicles, operators, as well as other team members’ efforts in in-vehicle logistics operations. This includes regular oil changes, engine checkups as well as inspecting vehicle components such as tires and truck rims on a regular basis.
A fleet manager is responsible for providing team members with the correct direction, assistance, and supervision.
A fleet manager must be responsible for his actions and duties. S/he must assume full accountability for the entire squad. S/he ought to be aware of his or her place in the logistical system and conduct themselves appropriately.
This is critical since a fleet manager is essential to your organization’s growth and expansion in the logistics industry.
Originality and ingenuity make the perfect fleet managers
Along with managing drivers and maintaining vehicles, a fleet manager also has creative and original ideas for the growth of the company.
Exceptional fleet managers adopt creative initiatives to lower the cost of freight transportation through the utilization of energy management solutions because they have a special blend of theoretical and analytical skills.
Effective fleet managers are aligned with the mission and vision of their business. They are keen to get knowledge of fleet management and prevent waste. Additionally, they are consumer-driven and relate logistics operations to strategic corporate goals.
Fleet managers who excel at multitasking and juggling their duties do it with ease. The area of fleet management is one that requires a variety of technical talents as well as the requisite time management abilities.