4 Expert Tips on Managing SaaS Remote Teams

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Remote work has become a popular working model, and ever since the pandemic, it has truly become the new norm. Small and big enterprises are slowly but surely adapting to this trend. In fact, a survey showed that 58% of workers would even consider full-time remote work in the future, meaning that businesses need to prepare themselves to suit employees’ demands.

Software as a Service businesses have succeeded in simplifying remote work by inventing tools and software that contribute to the swift adaptation of remote work. If you’re a SaaS business that wants to manage your SaaS remote teams better and leverage successful tactics, make sure you read on.

team leader managing remote workers

Encourage productivity

During the pandemic, working from home has become a convenience that more and more people are taking advantage of. When running a SaaS business and managing your remote team, you must also ensure that productivity is maintained.

In order to increase productivity among your remote employees, it’s important to have open lines of communication and to hold regular meetings so that work can carry on as smoothly as possible and deadlines and schedules are duly met. Schedule meetings with clear agendas, both individually and for the whole team. Be extra clear about goals and expectations and make sure to answer any questions quickly.

Thanks to technological advancements, your SaaS business can operate more effectively. You can use tools to help see how your employees are using their time and from there you can introduce procedures that will boost their productivity and effectiveness. 

Another way to encourage your employees is by using reliable screen monitoring software like remote desktop monitoring software, which will help you keep a close eye on what goes on during working hours and will help maintain focus and identify malicious or unwanted behavior. An important thing to remember is that this type of remote employee time tracking software solution will never violate a person’s privacy. Instead, it will only help boost productivity levels and accountability.

Consider using an OKR software

When managing SaaS remote teams, one of your main priorities is keeping your team on track, assigning objectives, and monitoring the progress. To make sure that everyone is on the same page and making progress, your team members should be kept well-informed, synchronized, and reminded of the company’s strategies and objectives. 

One way to do this is to use solid OKR software for SaaS companies. This simple tool creates a robust system in SaaS companies where everyone aligns in the same direction to focus on meeting the most important goals.

This type of software solution facilitates everything from collaboration, meeting management, task execution, and employee engagement so that you can accomplish the desired outcomes.

And while you’re at it, why not use other types of technology that can help with engagement? For example, you could run an all-year virtual benefits fair that helps set your employees up with the best insurance for their individual health needs. 

Focus on security

One of the crucial aspects of SaaS businesses are file transfers as you have remote workers who need to collaborate more frequently. In addition, the apps you use for such transfers must be secure too. You can choose to use apps that help to protect the privacy of a file by encrypting it using a password. 

Data security must be a top priority since your team members will exchange valuable data while working remotely. This means that you should ensure that your remote teams share files restricted to the specific tool that you’re using. Another tip is to tell the team to send it in a standard format instead of different file types.

Consider Two-Factor Authentication (2FA), secure password management, and sharing services for SaaS remote teams so that you can make it easy to securely access shared passwords. Lastly, a good idea would also be to provide training on email phishing security.

Schedule daily check-ins

One of the things you can do to increase efficiency is to have your remote SaaS team perform daily check-ins. Although this idea might sound intrusive at first, daily check-ins are essential if you want to make sure that everyone is on the same page and doing their best to contribute to the seamless completion of projects with remote teams. This is also an excellent way to simplify remote team management while enhancing time management.

As you perform check-ins, you can take a breather from continual supervision, and empower your SaaS team to assume responsibility. This will, in turn, help limit the number of projects that may go unchecked for long periods. To make things easier, you can also adopt scheduling tools like Google Calendar.

If your SaaS team works in sprints, you can tell them to check in before kicking off each sprint and check out when done. See what works best for you and your remote team and upcoming projects so that later on you can determine how often you will need your team members to check in.

Closing words

Working remotely has become our new normal and many changes will be seen in the coming years with this model. Keeping your remote teams motivated should be your main responsibility and luckily there are excellent tools you can use today to build a strong foundation, increase employee satisfaction, achieve goal completion and boost morale in a remote work environment.

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